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As a full service law firm, Glanvilles provides legal services to both individuals and businesses.
We continue to enhance our customer service experience as our absolute priority. As a result, we have been extremely pleased to have been awarded three highly sought after accreditations from The Law Society.
Lexcel is the Law Society's legal practice quality mark for excellence in legal practice management and excellence in client care. It provides a flexible, supportive management framework to help practices develop consistent operational efficiencies and client services, manage risk effectively, reduce costs and promote profitability.
Lexcel sets the required Standard in seven different areas: structure and strategy, financial management, information management, people management, risk management, client care, file and case management. Lexcel scheme rules outline the design, principles and governance processes of the scheme.
Practices and organisations accredited against the Standard have the flexibility to implement procedures that are appropriate to their circumstances.
For more information, visit lawsociety.org.uk/accreditation/lexcel
The Law Society's Conveyancing Quality Scheme (CQS) provides a recognised quality standard for residential conveyancing practices. Membership establishes a level of credibility for firms with stakeholders such as regulators, lenders and insurers as well as residential homebuyers and sellers.
For more information, visit lawsociety.org.uk/accreditation/specialist-schemes/conveyancing-quality-scheme
The Law Society’s Wills and Inheritance Quality Scheme (WIQS) provides a best practice quality mark for wills and estate administration advice that consumers can trust. The scheme sets client service standards to ensure transparency in process, costs and communications. It outlines required practices for will drafting, probate and estate administration to help address common risks, errors and inconsistencies that arise in delivering advice.
For more information, visit lawsociety.org.uk/support-services/accreditation/wills-inheritance-quality/
Association of Leasehold Enfranchisement Practitioners. For more information, visit alep.org.uk
Resolution. For more information, visit resolution.org.uk
Society of Trust & Estate Practitioners. For more information, visit step.org
Solicitors for the Elderly. For more information, visit solicitorsfortheelderly.com
Portsmouth Property Association. For more information, visit portsmouthproperty.co.uk
Glanvilles were proud winners of the Law Firm of the Year Award at the 2015 Isle of Wight Law Society Awards. This is a reflection of our outstanding customer service and high quality work that we pride ourselves on delivering to our clients.
Glanvilles won the 2012 award for Business & Professional Services at the Isle of Wight Chamber of Commerce Business Awards for Excellence. The Business & Professional Services award represents those businesses that can demonstrate outstanding customer service, business successes and clear plans for future growth.